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    We accept all forms of payment including, but not limited to, cash, checks, direct deposit, and credit card. Credit cards are processed securely via Shopify.  For Ranch Road Custom boots, we will call you to confirm your boot design, leather availability, construction timeline and take any additional requests (i.e. monogramming) and will quote the final boot cost before starting work.

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    Custom boots made in the USA take a little time, but you can expect to receive your order within 12-16 weeks.  All in-stock orders are shipped immediately unless specified in product description, or during a sale. 

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    Ranch Road Boots offers two lines – a ready-to-wear boot line in standard sizing and our Ranch Road custom boot line.  Custom means that each boot is serialized with the Holland’s Nail and made to order to fit your feet. In order to begin making your boots, we will need your foot measurements and design choices. To measure your foot, you’ll watch a short video and follow the measurement guide provided in the Fit Kit.  All of our custom boots are built by hand in Texas just for you.

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    We start processing your Ranch Road Boot product immediately. Therefore modifications to orders are generally not possible. But call 325-277-0057 – if we can change it, we absolutely will. 

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    Colors and shades of leathers are subject to natural variation, and tanned leather changes with time and with the bootmaking process (which involves pressure and water) We attempt to provide web images and swatches of our leather products that closely match their natural colors and the colors eventually present on your end item. However, we cannot guarantee that the color you see on your monitor and view on your swatch will exactly match what you receive on your boot.